Common Questions

ProTrackFit FAQ

Answers to the questions fitness coaches most often ask before trying ProTrackFit.

What is ProTrackFit?

ProTrackFit is a coaching platform for independent fitness coaches. Coaches manage clients, diets, food logs, and weight logs from one dashboard, and clients interact over WhatsApp.

Do my clients need to download an app?

No. Clients log meals and weight directly on WhatsApp, in plain text or — on Growth plans and above — by sending a photo of a meal. There is nothing for a client to install.

How does food logging work?

A client sends a WhatsApp message describing what they ate, for example '3 eggs, 2 slices of toast, and a coffee'. The message is turned into macros and updates the coach dashboard. If a photo cannot be read, the client is asked to type what they ate instead.

What does ProTrackFit cost?

There is a Free plan at ₹0 per month for 1 active client and 5 diet generations per month. Paid plans are Starter at ₹299 per month (5 clients, 20 diet generations), Growth at ₹499 per month (10 clients, 50 diet generations), Pro at ₹899 per month (25 clients, 200 diet generations), and Elite at ₹1,499 per month (50 clients, 1,000 diet generations). Longer durations are available at a discount — see the pricing section on the homepage for current options.

What is included on each plan?

All plans include the core coaching dashboard and food diary. Automated daily WhatsApp reminders, fees tracking, grocery lists, and WhatsApp photo food logging start on Growth. Pro adds multi-day diet plans, client summaries, revenue view, progress photo compare, and branded diet plan PDFs. Elite adds lead management, client pipeline and segments, and full analytics. See the Features page for the full list.

How do diet plans work?

Coaches generate diet plans for clients from the dashboard, with diet history and restore and revision diffs showing what changed between versions. Plans are generated for the coach's clients only, and coaches remain responsible for reviewing the guidance they provide.

Is my clients' data sold to advertisers?

No. Client data is not sold to advertising networks. How data is collected and used is described in the Privacy Policy.

What if I want to cancel or get a refund?

See the Refund Policy for the current terms. For account or billing questions, contact us at contact@protrackfit.com.

Still have a question? Contact us or read the Features page.