Privacy Policy

ProTrackFit ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how your personal data is collected, used, and disclosed in accordance with the Digital Personal Data Protection Act (DPDPA), 2023 of India.

1. Information We Collect

For Coaches: We collect your name, email address, password, and payment information (processed securely via Razorpay). We also collect data regarding your coaching business to provide our dashboard services.

For Clients: If a coach adds you to their roster, we process your phone number (for WhatsApp integration), target macros, weight logs, and food logs. Coaches are the Data Fiduciaries for this information, and we act as a Data Processor.

2. How We Use Your Information

• To provide, operate, and maintain our application.
• To process client food logs and weight entries via AI securely.
• To send you administrative or account-related communications.
• To comply with legal obligations.

3. Google API Services User Data Policy

ProTrackFit uses Google OAuth (Sign in with Google) for secure authentication. We explicitly comply with the Google API Services User Data Policy, including the Limited Use requirements.

• Access & Use: We request only your basic profile information (email, name, and profile picture URL) strictly to authenticate you and create your coaching profile.
• Storage: Your Google profile data is encrypted and stored securely in our database. We do not store your Google password.
• Sharing: We do not share, transfer, or sell your Google user data to third parties, ad networks, or data brokers.
• AI Training: Google Workspace APIs and Google User Data are never used to develop, improve, or train generalized AI and/or ML models.

4. Analytics and Third-Party Tracking

We believe in absolute privacy. ProTrackFit does not use Google Analytics, Meta Pixels, or any third-party marketing trackers on our dashboard. Your data is not sold or shared with advertising networks.

5. Third-Party Processors

To operate our service, we use the following verified processors:

• Supabase: For secure database hosting and authentication.
• Meta (WhatsApp Cloud API): For delivering and receiving bot messages.
• Google Gemini / External LLMs: For extracting macros from text. Note: No PII (Personally Identifiable Information) is sent to AI models, only the food text log.
• Razorpay: For processing subscription payments.

6. Your Data Principal Rights (DPDPA 2023)

Under the DPDPA 2023, you have the right to access, correct, erase, or nominate a representative for your personal data. If you wish to exercise these rights, please contact our Grievance Officer.

7. How to Delete Your Account and Data

You can permanently delete your ProTrackFit coach account and all associated data at any time:

• In the app: Sign in, open Settings → Profile → Danger Zone → Delete Account, type DELETE MY ACCOUNT, and confirm. This removes your account, clients, diets, weight logs, food logs, and notifications.
• By email: Write to contact@protrackfit.com from your account email with the subject “Delete my account”. We verify ownership and delete within 30 days.
• Meta data-deletion callback: If you remove the app via Facebook/WhatsApp, Meta calls our deletion endpoint at /api/meta/data-deletion and you receive a confirmation code at /data-deletion?code=....

Important: Deleted account emails are permanently blocked and cannot be used to create a new account again (for example, if test@gmail.com is deleted, it can never re-register).

8. Contact Us

If you have any questions or grievances regarding this policy, contact our Grievance Officer at:
Email: contact@protrackfit.com